Privacy policy

Alien Basket ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform, Alien Basket ("Platform"), which sells various digital products, including but not limited to PHP source code, themes, e-books, SaaS products, graphics, videos, plugins, CRM tools, and software ("Products"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Platform.

1. Information We Collect

We collect several types of information from and about users of our Platform, including:

1.1 Personal Information

  • Contact Information: such as your name, email address, postal address, and phone number.
  • Account Information: such as your username, password, and other login details.
  • Payment Information: such as your credit/debit card number, billing address, and other financial information necessary to process your transactions.
  • Transaction Information: details of products purchased, including the purchase date and amount.

1.2 Non-Personal Information

  • Device Information: such as your IP address, browser type, operating system, and device type.
  • Usage Information: details about how you use our Platform, such as access times, pages viewed, links clicked, and the referring webpage.

2. How We Collect Information

We collect information in various ways, including:

2.1 Directly from You

When you:

  • Register for an account on our Platform.
  • Purchase products from our Platform.
  • Subscribe to our newsletter or other communications.
  • Contact us with inquiries or for customer support.

2.2 Automatically

When you:

  • Navigate through our Platform. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

2.3 From Third Parties

We may receive information about you from other sources, including:

  • Social media platforms, if you connect your account with us to your account on such platforms.
  • Payment processors and other service providers who assist us with payment transactions.

3. Use of Your Information

We use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services

  • To present our Platform and its contents to you.
  • To process and fulfill your purchases, including sending you emails to confirm your order status and shipment.
  • To manage your account and provide customer support.
  • To develop, enhance, and improve our products and services.

3.2 Marketing and Communications

  • To communicate with you about our products, services, offers, promotions, and events.
  • To send you newsletters, marketing emails, and other information you have opted to receive.

3.3 Personalization

  • To personalize your experience on our Platform by presenting products and offers tailored to you.

3.4 Legal and Compliance

  • To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 With Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

4.4 Protection of Rights

We may disclose your information to enforce our terms and conditions, protect our rights, privacy, safety, or property, and that of our users and the public.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Choices

You have several choices regarding the use of your information:

6.1 Access and Update Information

You can access and update your personal information through your account settings on our Platform.

6.2 Opt-Out of Communications

You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email. Even if you opt out, we may still send you non-marketing emails, such as those about your account or transactions.

6.3 Cookies and Tracking Technologies

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our Platform may be inaccessible or not function properly.

7. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. These countries may have data protection laws that are different from those of your country. By using our Platform or providing us with your information, you consent to the transfer of your information to other countries as described in this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Alien Basket
Email: support@alienbasket.com
Call: 9654363462

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